Shipping Policy

VelocityMod Store is designed to help you operate more efficiently once you receive our products. So, before shipping, we check every detail to ensure all accessories are included.

Delivery Range:

Currently, VelocityMod Store only delivers to the USA. All items are shipped from our local warehouse in the USA. Other countries are not within our delivery range. If your shipping address is a military zone or P.O. Box, we'll use EMS to ship your order, as other methods don't accept these addresses.

Shipping Costs:

We provide free UPS express shipping, delivered within 5-7 days (allowing 1-2 business days for order preparation).

Order Processing Time:

We need 1-2 business days to process orders and upload tracking numbers within 48 hours.

Shipping Time:

UPS express shipping usually takes 3-7 days, depending on weather and the processing speed at the UPS warehouse, factors beyond our full control.

When your order ships, a notification will be sent to the email you registered on our website.

You can find a tracking number in the email and track the status on the UPS official website or 17track (www.17track.net/en).

Total Delivery Time = Processing Time + Shipping Time

Cancellation:

Once your order is paid, you need to cancel within 8 hours before our warehouse processes it. Once shipped, cancellations are not possible. If canceled before processing, we'll refund the full payment via your original method.

Contact us to cancel between 8:00 AM and 11:00 PM US time, Monday to Friday. Email: service@velocitymod.com

Shipping Carriers:

In the USA, VelocityMod Store uses UPS and FedEx based on order size/weight and delivery address. We aim to ship in a single box, but occasionally multiple shipments may occur, for example, if you order large/bulky items.

Refused Shipments - Fixed Fee:

If you refuse delivery, we may charge a fixed fee of $60/piece to partially cover our shipping costs. We can't change, intercept, or cancel shipped orders. Refused items treated as returns will be refunded minus $60/piece upon return.

If your country is not within our delivery range, contact us directly at service@velocitymod.com.

Feel free to reach out with any questions.